Lori S. Alcalá

B2B Saas Thought Leadership Writer

  • About
  • Writing
  • Strategy
  • Portfolio
    • White Papers
    • Case Studies
    • Survey Reports
    • eBooks
    • Web/Email
    • Audio Stories
    • Webinars
  • Industries
    • Education
    • Finance
    • Healthcare
    • IT
    • Manufacturing
    • Marketing
    • Procurement
    • Retail
    • Technology
    • Telecommunications
  • Testimonials
  • White Papers
  • Case Studies
  • Survey Reports
  • eBooks
  • Web/Email
  • Audio Stories
  • Webinars

Building a Better Customer Support Experience Webinar

May 28, 2020 By Lori Alcala

webinar-customer-support-webinar-logmein

Client: CMSWire / LogMeIn

I collaborated with LogMeIn to develop a presentation and co-present a webinar covering how to build a better customer support experience. 

Download webinar slides

Filed Under: IT, Technology, Webinars Tagged With: cmswire, customer experience, customer support, digital customer experience, digital experience, digital transformation, IT, LogMeIn, tech support, webinar

What Customers Expect from a Merger or Acquisition

May 22, 2020 By Lori Alcala

Client: Escalent

Download the paper

Filed Under: Marketing, Technology, Telecommunications, White Papers Tagged With: acquisition, merger, technology, telecommunications, white paper

Success with 5G

May 22, 2020 By Lori Alcala

Client: Escalent

Download the paper

Filed Under: Marketing, Technology, Telecommunications, White Papers Tagged With: 5G, mobile, technology, telecommunications, white paper

Building a Better Onboarding Experience

May 22, 2020 By Lori Alcala

Client: Adobe / Write On Network

Listen online

Filed Under: Audio Stories, IT, Marketing, Technology Tagged With: adobe, audio story, content, content marketing, digital marketing, marketing, podcast

Adobe Content Management Report

May 22, 2020 By Lori Alcala

Client: Adobe / Write On Network

Listen online

Filed Under: Audio Stories, IT, Marketing, Technology Tagged With: adobe, audio story, content, content marketing, digital marketing, marketing, podcast

Modernizing Your Financial Processes

May 22, 2020 By Lori Alcala

Client: CMSWire

Read online

Download eBook

Filed Under: eBooks, Finance, Technology Tagged With: analytics, budgeting, eBook, enterprise performance management, financial services, technology

Advertising and Financial Services

May 22, 2020 By Lori Alcala

Advertising Financial Services white paper

Client: Adobe / Write On Network

Read online

Download the paper

Filed Under: Finance, Marketing, Technology, White Papers Tagged With: adobe, advertising, content, content marketing, digital advertising, digital marketing, financial services, programmatic advertising, white paper

Digital Transformation Webinar

May 27, 2018 By Lori Alcala

webinar digital transformation IBM

Client: CMSWire / IBM

I collaborated with IBM to develop a presentation and co-host a webinar presenting survey findings for a digital transformation survey. 

Download webinar slides

Filed Under: Marketing, Technology, Webinars Tagged With: cmswire, customer experience, digital customer experience, digital experience, digital marketing, digital transformation, IBM, IT, webinar

Six Brands Set Their Content Free

April 15, 2018 By Lori Alcala

Client: Adobe / Write On Network

Read online

Download the paper

Filed Under: Marketing, Retail, Technology, Telecommunications, White Papers Tagged With: adobe, content, content marketing, digital marketing, white paper

Seeing Content from Both Sides

April 14, 2018 By Lori Alcala

Seeing Content from both sides - Adobe

Client: Adobe / Write On Network

Read online

Download the paper

Filed Under: IT, Marketing, Technology, White Papers Tagged With: adobe, content, content marketing, digital marketing, IT, marketing, white paper

  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • Next Page »

Let’s Talk Content

lori@lorialcala.com
415.710.9425
Why hire me?

  • Email
  • LinkedIn
  • Twitter

Portfolio

Copyright © 2021 · Modern Portfolio Pro Theme on Genesis Framework · WordPress · Log in