Lori S. Alcalá

B2B Saas Thought Leadership Writer

  • About
  • Writing
  • Strategy
  • Portfolio
    • White Papers
    • Case Studies
    • Research Reports
  • Industries
    • Education
    • Finance
    • Healthcare
    • IT
    • Manufacturing
    • Marketing
    • Retail
    • Technology
    • Telecommunications
  • Testimonials
  • White Papers
  • Case Studies
  • Research Reports

Digital Customer Experience Survey

February 15, 2018 By Lori Alcala

CMSWire DX Survey 2017

Client: CMSWire / Jahia / IBM

Read online

Download the paper (developed with Jahia)

Download webinar slides (developed and co-hosted with IBM)

Filed Under: Marketing, Research Reports, Technology Tagged With: cmswire, customer experience, digital customer experience, digital experience, digital marketing, IT, marketing, survey report

Let’s Talk Content

[email protected]
415.710.9425
Why hire me?

  • Email
  • LinkedIn
  • Twitter

Copyright © 2025 Lori S. Alcalá · [email protected] · 415.710.9425 · Log in